Melaleuca Privacy Policy

MELALEUCA and its affiliates and subsidiaries (listed below) are committed to respecting your privacy. If you decide to give us your personal information (all details enabling you to be identified), the controller of the personal information you provide will be Melaleuca of Europe (Germany) GmbH or Melaleuca of Europe, Ltd. You can be sure that this information will only be used for contacts between MELALEUCA and you, as its customer.

This statement regarding the privacy of the personally identifiable information you provide online covers six main areas: Awareness, Choice, Accuracy & Access, Security, links and Third Party.


MELALEUCA provides this Privacy Statement to make you aware of practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at the bottom of every page on our website.

What we collect

Upon logging onto our Web server, our Web server automatically recognizes your domain name but not your e-mail address (where possible). We will collect the domain name from which you log on, aggregate information on what pages you access or visit, user-specific information on what pages you access or visit and information volunteered by you (such as survey information and/or site registrations).

We do not collect your e-mail address unless you contact us by e-mail or volunteer your e-mail address and other personal information.

We do collect “cookies” to store your preferences and record session information, such as items you add to your shopping cart. On some MELALEUCA websites, you can order products or services, make requests and register to receive materials. The types of personal information that may be collected on these pages are name, customer number, contact and billing information, transaction and credit card information.

In order to tailor our subsequent communications to you and continuously improve our products and services, we may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our products and contact preferences.

How we use it

Fulfilling your order; We need some of your personal information to be able to perform the contract that you enter into with us when buying products / services through our websites: to prepare the products or services that you add to your cart, accept your payment and ensure delivery to the place you specify.

Answering your questions; To be able to answer any questions you send to us, we shall use your name, the e-mail address you specify and – if applicable – also your phone number.

Keeping you informed of our services; We can use your personal information to contact you to provide information to you about our services in which you may be interested.

Handling your payments for the purchase of services and preventing dishonest transactions; We may process your personal information to securely handle your payments and prevent dishonest transactions. But remember that credit card and bank account information are used solely for handling payments and are not stored for any other purposes.

Customizing the content of our websites in line with your preferences; We may sometimes process your personal information that we collect while you use our websites in order to personalize the content on our websites to your preferences. We ask you for your consent before starting to process your personal data for this purpose.

Diagnosing problems with our server and administering our websites; Processing your personal data, such as your IP address, may prove necessary to discover problems with our servers or to administer our websites. We ask you for your consent before starting to process your personal data for this purpose.

Analyzing the traffic of users on our websites and adjusting the content of our websites; We may sometimes process your personal information (such as your IP address) to analyze the way you use our websites and assess their effectiveness. We may also use that information to develop the content of our sites.

Fulfilling legal obligations and asserting claims or defending interests; It may prove necessary to process your personal information to perform our legal obligations and assert our claims.

Contacting you for market research purposes; We may process your personal information (such as your e-mail address and/or phone number) to conduct market research or surveys about the level of our services. We ask you for your consent before starting to process your personal data for this purpose.

Remember that we always give you the opportunity to opt out of receiving direct marketing information or questions within the framework of the market research, even after you give your consent to this.

The data collected via the Internet may also be combined with information that you provide when you enroll with MELALEUCA.

Who we share it with.

MELALEUCA will not sell, rent or lease your personally identifiable information to others unless we have your permission or are required by law. We will only share the personal data you provide online with other MELALEUCA entities (as listed below). When processing the data, we also use the services of other companies, agents and subcontractors who provide services to us or work with us when on the provision of services to you. For example, we may engage such entities for the purposes of market research, advertising or to contact you (call center), for training purposes, IT, hosting and administration of websites, processing payment and providing accounting services. These entities may obtain access to your personal data as a part of the performance of their services. However, our subcontractors are contractually obliged to process such personal data exclusively in order to provide services to us. In all such cases, we shall make every effort to ensure that all our subcontractors guarantee the safety of your personal details.

All MELALEUCA entities and/or business partners, including those in the United States and/or any other countries, are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements. We make sure that all our partners from third countries provide a level of protection of your personal data that is no worse than the level we provide.

How long do we keep the data?

We shall keep your personal details as long as we need it to achieve the objectives referred to in the privacy policy. After that time, we shall delete your personal information permanently and we shall not use it anymore.


MELALEUCA will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to honor such requests. Your permission is always secured first, should we ever share your information with third parties that are not acting on our behalf and governed by our privacy policy.

You have the right to require us to stop processing your data, even if this processing is based on our legitimate interest, including the profiling that we use to prepare tailored offers, recommended products and similar content. You also have the right to object to any decisions or other results of such processing that may affect your rights and are conducted exclusively with automatic data processing methods. We would like to draw your attention to the fact that, if you agree to receive offers from our partners, our partners are responsible for enabling you to exercise your rights, including the right to demand that we stop sending you these offers.


You have the right to ask us whether and to what extent we process your personal data and to receive information from us about the reason for the processing.

MELALEUCA strives to keep your personally identifiable information accurate and secure. In order to update or correct your information with MELALEUCA, please visit the My Account portal at When you contact us, before providing your data for the purpose of verifying or changing it, we shall thoroughly verify your identity in order to protect your privacy and security.


MELALEUCA is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use the latest in encryption technology when collecting or transferring sensitive data, such as credit card and bank account information. Remember, you always have the right to file a complaint regarding an infringement related to the processing of your personal data to the competent supervisory authority.

Further developments.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our website periodically. We will only use data collected after a policy has changed for the new purposes.


Melaleuca may, at times, provide links to other websites. These sites are not controlled by Melaleuca and we are not responsible for any content of any such website. While we try to link only to sites that share our high standards and respect for privacy, Melaleuca is not responsible for the privacy practices employed by other sites. We recommend that you review the privacy and security policies of each website you visit.

© Copyright 2019 Melaleuca, Inc. The Copyright of all pages on this website Melaleuca weight loss, fitness, motivation and support.

Any use or reproduction of these contents without the prior consent of Melaleuca, Inc. is strictly prohibited. All rights reserved.

For purposes of this policy, Melaleuca is defined as: Melaleuca of Asia Ltd. Co., Melaleuca of Australia & New Zealand Pt. Ltd., Melaleuca of Canada, Inc., Melaleuca of Japan, Inc., Melaleuca of Korea, Ltd (a Korea corp), Melaleuca Corporation, S. de R.L. de C.V., Melaleuca of Southeast Asia (Singapore) Pte Ltd. (a SNG corp), Melaleuca of Europe, Ltd. (a UK corp), Melaleuca of Southeast Asia (Malaysia) SDN. BHD., Melaleuca of Europe (Germany) GmbH.

Contact Us

If you have comments or questions about our privacy policy, please contact us at [email protected] or you may reach us by telephone at 0800 032 0562.

Learn more about Melaleuca.

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